History is marked by challenging moments. The question is how we, and how our businesses, respond to them.
A year of disruptive forces
The Small Business Resiliency Playbook was developed in response to the upheavals of 2020, including a public health crisis not seen since 1918, economic instability reminding us of the Great Depression, and social and cultural disruption spawned by the advancement of new technologies.
But as Brad Federman, a renowned Memphis keynote speaker and coach says, “We have to be ready for a difficult, challenging, change-oriented, problematic future. We have to be agile.”